Purchased products must be unused, with their tags intact, and in a condition suitable for resale in order to be exchanged or returned.
Exchange or return requests must be submitted within 3 (three) days from the delivery date via our WhatsApp support line at +90 (533) 475 47 95.
There is no right of exchange or return for outlet products, evening wear, or custom-made products.
Following the receipt of the product as part of a return request, necessary inspections will be conducted; the refund will be issued to the buyer using the original payment method used for the purchase within a maximum of 14 (fourteen) days.